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Cancellation Policy

If you need to cancel or change an order, please email or call us at 281-485-3330 - Mon to Fri - 9am to 4pm CST.

If we are on the phone with other customers, your call will be directed to our voicemail system.

Please leave us a message and/or email us your cancellation.

Orders that have not been processed will be fully refunded.

Orders that have been processed, but have not shipped, will be charged a small fee of $3.50.

Orders that have already shipped cannot be cancelled. They have to be returned. See our returns policy.

Home > Customer Care > Ordering Options > Shipping Policy > Shipping Times > Cancellation Policy > Returns Policy > Contact Us > Privacy Policy & Site Security > Business to Business